Frequently Asked Questions

Where Customer Service Comes First

Toll Free 1-888-577-7331

 

The decision as to what can be rented or bought is made solely by your insurance company, not by NCMS.  The decision is subject to your insurance company or your specific policy.  Our Billing Dept will help you with rent or purchase options. We can explain the choice your insurance company made and how your coverage will work.

Why do I have to rent this item if I want my insurance company to purchase it?

Billing Questions

Product Questions

DME stands for Durable Medical Equipment.  DME is defined as any equipment that:

· can withstand repeated use

· is primarily and customarily used to serve a medical purpose

· generally is not useful to a person in the absence of illness or injury 

· is not worn in or on the body

DME includes many products such as blood glucose monitors, hospital beds, and oxygen concentrators.

What is “DME?”